Logistics Specialist

Chicago, IL


Job Title: Logistics Specialist (Full-Time)
Grade: Individual Contributor
Department: Operations
Reports to: Director, Logistics
Exempt/Non-Exempt: Exempt

Function: The Logistics Specialist’s purpose is to provide a high level of customer support to existing accounts. In this position, you will arrange shipping for assigned customers and coordinate deliveries to meet customer demand with little to no delay. Success will be measured by growth in your assigned customers’ continued business with CAI Logistics.

Duties and Responsibilities:

  • Meeting organizational and personal goals set by you and the Logistics Director
  • Embracing a deep understanding of your customers’ operations and influencing key decision makers
  • Finding innovative ways to provide capacity to move customers’ freight while maintaining and building strong relationships
  • Expanding the carrier network by making calls to shippers and receivers
  • Articulating business relationship growth strategies with assigned customers
  • Inputting Customer Information into operations software to keep information current and updated
  • Communicating load statuses to the customer, remaining forthright and honest about opportunities for improved service
  • Negotiating, booking and scheduling cross country shipments and owning the process from beginning to end
  • Updating and maintaining carrier database per company’s standard operating procedures
  • Ensuring shipments are properly executed according to the company’s standard operating procedures, while meeting and exceeding customer requirements
  • Voluntarily assisting team members if and when urgent situations arise

Qualifications and Skills:

  • High School Diploma or Equivalent
  • 1-2 years of experience with helping other people solve problems. Internships, volunteer work, and side projects are applicable
  • Technical experience with Microsoft Office, and general office equipment, including phone systems, printers, scanners, fax machines, etc.
  • Proficiency in MS Office Suite (Excel in particular) Excellent written and oral communication skills

Preferred Qualifications:

  • Prior logistics industry experience
  • College Degree
  • CTB Certification


  • Base Salary + uncapped incentive pay
  • Comprehensive benefits package, including 401(k), life insurance, medical, dental, vision coverage, and paid time of
  • Growing, publicly traded organization to further your career
  • Training and development opportunities for professional development
  • Team Environment open to new ideas and methodologies

To apply, please send resumes to

CAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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